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Consumer Safety Tips for Using ATMs
The automated teller machine (ATM) provides quick, easy access to your money. By following these safety tips, you can safely use the ATM whenever you need cash.

  • Memorize your Personal Identification Number (PIN). Do not write your PIN on your ATM/debit card or leave it in your wallet. If you must write down your PIN, do not keep it in your wallet, purse, or on the card itself.

  • Protect your ATM card from damage by keeping it in a safe place - don't allow it to bend or be scratched.

  • When selecting a PIN, avoid numbers and letters that can be easily identified or associated with you. Do not use your initials, birth date, or telephone number.

  • Keep your PIN a secret. Someone you trust today may not be trustworthy tomorrow. If you suspect unauthorized use of your card, notify your financial institution immediately.
  • In case you lose your card - be sure to know the emergency phone numbers for your financial institution.

    To Report a Lost/Stolen VISA card: call (541) 686-8000 during business hours (800) 682-6075 after business hours.

  • Stand between the ATM and people waiting to use the machine, and shield the keyboard so others can't see you enter your PIN.
  • Always take your ATM receipt with you or shred the receipt before discarding it. Receipts may contain valuable account information that should be safeguarded.

  • When using an ATM after sunset, consider going with another person to an ATM in a well-lighted area. If someone in the area looks suspicious, cancel your transaction, retrieve your ATM/debit card and immediately leave the area. Choose another ATM in a safer area.

  • Have your transactions ready before going to the ATM. Fill out your deposit slip, place your checks or cash in an envelope and seal it before you arrive at the ATM location.

  • Have your ATM/debit card ready -- avoid having to go through your wallet or purse to find your card.

  • Don't fall for "con" games. If anyone asks you to withdraw money for any reason, leave the area at once. Notify your financial institution and local law enforcement officials immediately of any criminal activity.

  • Never give information about your ATM account to strangers or inquirers on the telephone. Communicate this information only to your financial institution in person.

  • If you are using an indoor ATM that requires your card to open the door, avoid letting anyone come in with you that you do not know.

  • If you lose your Visa card or your ATM card, contact SELCO immediately.

  • Look around and observe your surroundings - if the machine is poorly lit, or is in a hidden area, use another ATM.
  • Have your card ready - avoid having to go through your wallet or purse to find your card.

  • Don't count your cash while standing at the ATM - put your cash, card, and receipt away immediately.

  • Cancel your transaction and leave immediately if you see anything suspicious. Confirm, as soon as possible, with your financial institution that the transaction was canceled.

  • Always make sure that your transaction is complete and that your account is not left open. Never forget to take your card or receipt with you when you leave.

  • Lock the car doors and roll up the other windows when you use a drive-through ATM.

  • Do not leave your keys or valuables in the car when using an ATM - and do not leave your car engine running.

  • Do not leave your receipt behind - take it with you. Compare your ATM receipts to your monthly statement. It is the best way to guard against fraud and it makes record-keeping easier for you.

Safety Tips for Using a Point of Sale Terminal
Paying for goods and services with your ATM card at retail locations provides you a convenient and easy payment method. Please practice these important safety tips so your accounts remain protected.

  • Memorize your Personal Identification Number (PIN). Do not write your PIN on your ATM/debit card or leave it in your wallet.

  • For your protection, keep your PIN a secret. Never tell your PIN to anyone, even if they are helping you with your transaction. If you suspect unauthorized use of your card, notify your financial institution immediately.

  • Keep your ATM/debit card in a safe place. Protect it as you would cash or credit cards. If it is stolen, notify your financial institution immediately.

  • When you use your card at a Point of Sale (POS) terminal, be sure to shield your PIN entry from the view of others. Even if another person is helping you use the terminal, make sure they are not watching when you enter your PIN.

  • When you receive cash back from a transaction, safely put it away before leaving the area.

  • Be certain the transaction is complete and review the receipt before leaving the premises. Always remember to take the receipt with you and record it in your register. Then shred your receipt before discarding it, since it may contain valuable account information.

  • When using a Point of Sale terminal outdoors, especially after sunset, make certain the area is well-lighted. Always shield your PIN entry from any potential onlookers. If someone in the area looks suspicious, cancel your transaction and immediately leave the area or consider using a terminal indoors.

  • Have your ATM/debit card ready to insert before approaching the POS terminal so you don't have to reach into your wallet or purse while standing in front of the terminal.

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