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Tips
for Visa Cardholders
Report lost or stolen cards immediately. To Report
a Lost/Stolen VISA card: call (541) 686-8000 or toll-free 800-445-4483 during business hours. For after hours service please call 1-800-VISA911 (800-847-2911) or 800-682-6075.
- Ensure that your card is signed on the signature
panel as soon as you receive it.
- Protect your cards as if they were cash. Do not
leave them unattended anywhere, such as in a car, bar, night club
or on the beach.
- Never write down your PIN - memorize it.
- Ensure that you get your card back after every
purchase.
If at all possible, do not let your card out of your sight.
- Always check sales vouchers including purchase
amount when you sign them - keep copies of sales vouchers and
ATM receipts.
- Never give your credit card number over the phone,
unless you are dealing with a reputable company, or you have initiated
the call yourself.
- Always check your billing statement, especially
after a trip. Check the amounts of your purchases against your
sales vouchers and receipts - specifically look for transactions
which are not yours.
- Make a record of your credit card account numbers
and telephone numbers for reporting lost or stolen cards. Keep
that list in a safe place.
- Be careful when giving out your credit card number
over the telephone. Ask for information in writing from the company
making the offer.
- If you feel pressured by a telemarketing salesperson,
be suspicious. Never give out your account number unless you've
decided to make a purchase.
- Do not volunteer any personal information when
you use your credit card, other than your ID document which may
be requested.
- Know who has access to your cards. If your credit
card is borrowed by a family member (spouse, child, parent), with
or without your knowledge, you may be responsible for their purchase/cash
withdrawal.
- After completing an ATM or Debit transaction,
remember to take your card and, if provided, your transaction
record.
- Never disclose your PIN to anyone. No one from
a financial institution, the police, or a merchant should ask
for your PIN. You are the only person who should know it.
- When selecting a PIN, always avoid the obvious
- your name, telephone number, or date of birth, or any combination.
- When your card has become stuck inside of the
ATM machine, be suspicious of anyone offering their help, even
if they appear to be a bank security officer. Criminals can obtain
your PIN by several means (shoulder surfing or straight forward
questioning), then retrieve your jammed card from the ATM and
use it to withdraw funds.
- When traveling it is advisable that you only
take one ATM card and memorize the PIN
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Tips
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1-800-445-4483