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Online Banking Login

Most issues with logging in to online banking can be resolved by adjusting your browser.  Please follow the instructions below for your browser.  If you are using AOL you will need to minimize AOL and then open one of the browsers listed below in order to change your settings.

Mac Users:

Safari for Mac
FireFox for Mac

PC users:

Safari for Windows
FireFox 2.0 for Windows
FireFox 1.5 for Windows
Internet Explorer 6 for Windows
Internet Explorer 7 for Windows

Mac users:

Safari for Mac Settings:

  1. Click on Safari menu, choose Empty Cache.
  2. Click on Safari menu, select Preferences, on window that opens click Security.  For the Accept Cookies setting make sure that Only from sites you navigate to is selected.
  3. Close Safari completely, restart it and try again.

FireFox for Mac Settings:

  1. Click on FireFox menu, select preferences, on window that opens click on Privacy and make sure that Accept Cookies is set.
  2. Click on Tools and select Clear Private Data, make sure browsing history, cookies and cache are checked and click clear private data button.
  3. Close FireFox completely, restart it and try again.

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PC users:

Safari for Windows Settings:

  1. Click on Edit, select preferences, on window that opens click Security.  For the Accept Cookies setting make sure that Only from sites that you navigate to is selected.
  2. Click on Edit, select Empty Cache, on window that pops up click Empty.
  3. Close Safari completely, restart it and try again.

FireFox 2.0 for Windows Settings:

  1. Click on Tools and choose Options, on window that opens click Privacy.  Make sure the Accept cookies from sites option is checked.
  2. Click on Tools and select Clear Private Data, make sure browsing history, cookies and cache are checked and click clear private data button.
  3. Close FireFox completely, restart it and try again.

FireFox 1.5 for Windows Settings:

  1. Click on Tools and choose Option, on window that opens click Privacy and then click the Cookies tab.  Make sure that only the Accept cookies from sites check box is checked.
  2. Click on Tools and choose Clear Private Data, make sure browsing history, cookies and cache are checkd and click the clear private data button.
  3. Close FireFox completely, restart it and try again.

Internet Explorer 6 - Windows:
Most Internet Explorer problems can be resolved by browsing to the selco.org page and then pressing the F5 key on your keyboard to refresh the page.  If that does not solve your problem follow the instructions below.

  1. Click on Tools and choose Internet Options, click settings and make sure that “check for newer version of stored pages” is set to “every visit to the page”.
  2. Click on the Delete Files button, make sure to check the checkbox that says “delete all offline content” and click Okay.  Click on the Delete Cookies button and then click Okay.
  3. Next click on the Advanced Tab, click on the Default button.  The pane will now show a slider bar that is set to Medium.  Drag the slider bar down to the bottom and then back up to Medium.
  4. Close all open Internet Explorer windows, restart Internet Explorer and attempt to log in.

Internet Explorer 7 - Windows:
Most Internet Explorer problems can be resolved by browsing to the selco.org page and then pressing the F5 key on your keyboard to refresh the page.  If that does not solve your problem follow the instructions below.

  1. Click on Tools and choose Internet Options.  On the pane that opens delete history, cookies and temporary files.  Next click on the Settings button and make sure that for “check for newer versions of stored pages” is set to “every visit to the page”.
  2. Next click on the Advanced Tab, click on the Default button.  The pane will now show a slider bar that is set to Medium.  Drag the slider bar down to the bottom and then back up to Medium.
  3. Close all open Internet Explorer windows, restart Internet Explorer and attempt to log in.

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