| October 3, 2005
$55,000 Raised and a Three-Week Duty to Help Hurricane Victims
EUGENE, Ore., October 3, 2005 –
Within days of the first
disaster, SELCO Community Credit Union partnered with McKenzie
River Broadcasting to announce a community challenge. “Every
dollar donated through SELCO to help victims of Hurricane Katrina
will be matched, up to $10,000,” said Ava Milosevich, SELCO
CEO.
Last week, SELCO presented a $55,530 check to the American Red
Cross, the largest local donation of its kind.
“As a trusted community partner we saw an opportunity to
make a difference in this horrible situation, and help our members
do the same,” noted Milosevich. “SELCO members are
extremely generous. They have far surpassed our expectations and
the dollars keep coming in!”
SELCO employees are also generous. Jim Mau, SELCO Director of
Lending and Product Management, was so moved by his concern for
the victims, he signed up to help. He completed his Red Cross
training and left last week for Baton Rouge, Louisiana, where
he will be stationed for three weeks.
“SELCO is behind Jim 100 percent,” says Milosevich. “People
helping people is at the heart of who we are at SELCO. Our team
has rallied together to make Jim’s leave possible.”
SELCO will continue to collect dedicated donations for as long
as there is need. Everyone, member or not, is welcome to stop
by any SELCO branch location to make a contribution. For more
information visit selco.org.
Adds Multilingual Capabilities to Serve Diverse Members
EUGENE, Ore., Oct. 3, 2005 —
SELCO Community Credit Union
announced today that it can now communicate with its members
in more than 150 languages by using the over-the-phone interpretation
services of Language Line Services of Monterey, California.
Through this on-demand, over-the-phone interpretation service,
SELCO can now communicate with its members, regardless of the
languages they speak. When SELCO employees require interpretation
assistance, they call a toll-free number and within seconds reach
highly skilled, professional interpreters.
Through a three-way telephone conversation, interpreters accurately
and securely relay information between the limited English speaker
and the SELCO representative.
“At SELCO, we realize that there is a growing number of members
who prefer to conduct business in their native languages. Using
Language Line allows us to better meet the needs of our members
in a timely and cost-effective way,” said SELCO CEO, Ava
Milosevich.
More than 18% of the U.S. population, or 47.0 million people,
speak a language other than English at home (2000 U.S. Census).
With a network of ten branch offices throughout western and central Oregon,
SELCO provides service to more than 75,000 members in six counties. Members
can access their accounts through a variety of convenient, no-cost options
including online banking, phone banking, online loans, bill payment, electronic
statements, and no-surcharge ATMs.
|
Community
of Caring
In 2004, SELCO members and staff collected nearly $14,000 in donations through
our Community Service Partner of the Month program. |