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October 3, 2005

SELCO Makes Largest Local Donation
$55,000 Raised and a Three-Week Duty to Help Hurricane Victims

EUGENE, Ore., October 3, 2005 –

Within days of the first disaster, SELCO Community Credit Union partnered with McKenzie River Broadcasting to announce a community challenge. “Every dollar donated through SELCO to help victims of Hurricane Katrina will be matched, up to $10,000,” said Ava Milosevich, SELCO CEO.

Last week, SELCO presented a $55,530 check to the American Red Cross, the largest local donation of its kind.

“As a trusted community partner we saw an opportunity to make a difference in this horrible situation, and help our members do the same,” noted Milosevich. “SELCO members are extremely generous. They have far surpassed our expectations and the dollars keep coming in!”

SELCO employees are also generous. Jim Mau, SELCO Director of Lending and Product Management, was so moved by his concern for the victims, he signed up to help. He completed his Red Cross training and left last week for Baton Rouge, Louisiana, where he will be stationed for three weeks.

“SELCO is behind Jim 100 percent,” says Milosevich. “People helping people is at the heart of who we are at SELCO. Our team has rallied together to make Jim’s leave possible.”

SELCO will continue to collect dedicated donations for as long as there is need. Everyone, member or not, is welcome to stop by any SELCO branch location to make a contribution. For more information visit selco.org.


SELCO NOW SPEAKS 150 LANGUAGES
Adds Multilingual Capabilities to Serve Diverse Members

EUGENE, Ore., Oct. 3, 2005 —

SELCO Community Credit Union announced today that it can now communicate with its members in more than 150 languages by using the over-the-phone interpretation services of Language Line Services of Monterey, California.

Through this on-demand, over-the-phone interpretation service, SELCO can now communicate with its members, regardless of the languages they speak. When SELCO employees require interpretation assistance, they call a toll-free number and within seconds reach highly skilled, professional interpreters.

Through a three-way telephone conversation, interpreters accurately and securely relay information between the limited English speaker and the SELCO representative.

“At SELCO, we realize that there is a growing number of members who prefer to conduct business in their native languages. Using Language Line allows us to better meet the needs of our members in a timely and cost-effective way,” said SELCO CEO, Ava Milosevich.

More than 18% of the U.S. population, or 47.0 million people, speak a language other than English at home (2000 U.S. Census).

With a network of ten branch offices throughout western and central Oregon, SELCO provides service to more than 75,000 members in six counties. Members can access their accounts through a variety of convenient, no-cost options including online banking, phone banking, online loans, bill payment, electronic statements, and no-surcharge ATMs.

Monthly Newsletter



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Annual Report
2004 Annual Report PDF Document


Community of Caring
In 2004, SELCO members and staff collected nearly $14,000 in donations through our Community Service Partner of the Month program.
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