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 Website
& Online Banking Security
Secure Transactions
Ensuring
the privacy and security of your account and personal information
is our utmost priority at SELCO Community Credit Union. We never store
member information on our Web Server that is accessed by
the public. All account information is housed on computers
that are behind our firewall (protected area). Our Web Server
only passes information between your Internet browser and
our computers located behind the firewall, and vice-versa.
Our
Web Server is also housed behind our secure firewall. All
Online Banking sessions with SELCO are authenticated and
encrypted. The authentication of an Online Banking session
is handled through your Account Number and PIN combination,
which is required at login from the SELCO.org homepage (or
any other page on our website).
You can verify the site's security certificate by clicking
the gold Verisign logo to your right.
The security encryption is accomplished by establishing
a Secure Socket Layer (SSL) connection between your browser
and our Web Server. You can only access Online Banking with
an SSL compliant browser with at least 128 encryption. To
determine what level of encryption your browser uses, click
here.
Online
Banking Login
When
you open the SELCO.org homepage or any other page to access
your account, you may not see the gold Internet browser
lock on the lower right area of your browser, which is traditionally
an indication that the page is secure, however, this does
not mean that your login will not be secure. When you log
into Online Banking, the encryption of your account number
and password happens on the destination page just before
you enter your account, not on the origination page (SELCO
homepage). That is why you do not see the gold browser lock.
We
have removed a redundant layer of security from the homepage
(and all other pages) to speed up the time it takes to login
into your account. The gold browser lock that you have learned
to trust as the indication of a page's security is symbolic
more than anything. If you do not see it, it does not mean
the page is insecure. If you are accustomed to seeing this
lock and feel uncomfortable logging into your account without
seeing it first, just type an "s" after the "http"
in the "http://selco.org" address bar of your
browser and you will see the gold lock.
PIN
Numbers
The
PIN is the same that is used when conducting your phone
banking transactions. You do have an ability to request
a new PIN to access both Online Banking and Phone Banking
when you sign up for the Online Banking service. In addition,
you have the ability to change your PIN in the Maintenance
section within Online Banking. We encourage you to change
your PIN often.
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Online
Banking Guarantee |
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We
built a security system around Online
Banking that safeguards your money
and keeps your account information
private at all times. We are confident
of the security of online banking.
But, like with anything new, you
may still have concerns about the
security of this new way to bank.
That is why we make this promise
to you:
If an unauthorized
transaction was conducted on your
account because of a breech on the
SELCO Community Credit Union Data Network,
or because of a breech that occurred
while you were connected to Online
Banking, your liability on those
unauthorized transactions will be
ZERO.
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What should I do if I discover an
unauthorized transaction on my account?
Contact SELCO Community Credit Union immediately at 686-8000 or toll-free
at 1(800)445-4483, or e-mail
us.
SELCO Community Credit Union
PO Box 7487
Eugene, Oregon 97401-0487
USA
Phone: (541) 686-8000
Toll-free: (800) 445-4483
Email Support Center
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1-800-445-4483